LeaderQ learning track

Difficult Conversations

Navigating workplace conflict and emotionally difficult discussions requires self-awareness, empathy, and skill. In this course, you will gain techniques to thoughtfully approach sensitive conversations with clarity and care.

Expand your capability to connect with others, redirect conversations, and resolve issues through practical frameworks.

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What you will learn
  • ✓Assess personal communication gaps and overcome barriers.
  • ✓Listen with empathy and curiosity to understand different perspectives.
  • ✓Avoid communication pitfalls and address conflict constructively.
  • ✓Set expectations and map conversation to facilitate tricky discussions.

In this program, you will:

3
months. A guided path, week by week.
2
assessments. Measure where you start and where you end.
1
hour a week. Small commitment, real progress.
How you will learn

Gain Confidence Engaging in Difficult Conversations

Each 3-month program has 4 modules and starts and ends with an assessment.

1

Initial assessment

Start with an assessment to establish your baseline.

↻ Repeat for each of the 4 modules
2

Learn

Engage with a series of curated videos focused on real-world leadership communication challenges.

3

Apply

Participate in scenario-based activities to practice and refine your approach to difficult conversations.

4

Coach

Benefit from professional coaching to explore key insights and challenges as you build new skills.

5

Assess your growth

Finish with a final assessment to track your progress.

Key Takeaways

✓

A nuanced understanding of how to approach difficult conversations constructively.

✓

Enhanced listening skills to better assess and address the communication needs of others.

✓

A toolkit of strategies for effective personal and professional communication.

This course engages leaders eager to develop their conversational acumen and lead with impact. Are you ready to transform challenges into opportunities for growth? Join us to elevate your leadership communication.

Ready to enroll?

Enroll now →

By clicking the enrollment button you confirm you are enrolling in the Difficult Conversations learning track.