A common language of leadership changes everything.

When your frontline managers learn together, your entire organization moves together.

Inconsistent leadership is one of the most costly and least visible problems in a large organization. Different managers. Different styles. Different standards. HighIMPACT Frontline™ solves that by developing your frontline supervisors as a cohort — building shared skills, shared language, and a shared commitment to leading well.

What is HighIMPACT Frontline?

HighIMPACT Frontline is a virtual group workshop series that builds the six core supervisory skills your frontline managers need to lead, engage, and develop their teams. It is one of only two content-based programs in the IMPACT Group portfolio — designed specifically for organizations that want to establish a consistent foundation of leadership practice across a large manager population.

The program is built around the HighIMPACT Leadership Model™ — six disciplines that define what it means to lead with impact at the frontline level. Participants learn together, practice together, and leave with a shared framework they can apply immediately.

The HighIMPACT Leadership Model™



Relate

Build relationships based on trust and lead each team member toward higher performance.



Inspire

Help others find meaning and purpose in their work to drive engagement and commitment.



Inquire

Use powerful questions and active listening to develop critical thinking and participation.



Grow

Identify employee strengths and guide them in building new skills and capabilities.



Coach

Deliver real-time feedback that builds accountability and enhances performance.



Recognize

Create a culture of appreciation that motivates and sustains high performance.

How It Works

HighIMPACT Frontline is delivered over approximately 13 weeks through a series of virtual workshop sessions scheduled on alternating weeks — giving participants time between sessions to practice and apply what they are learning in their actual work.

Launch

An orientation session establishes executive sponsorship, sets expectations, and builds cohort connection from day one. An optional onsite launch event is available for organizations that want to open the program in person.

Learn

Six virtual workshop sessions, each 90 minutes, focused on one of the six HighIMPACT Leadership Model™ disciplines. Interactive, applied, and built for busy managers.

Practice

Self-guided peer pod discussions in the alternating weeks reinforce learning, build accountability, and create community within the cohort.

Sustain

A closing session gives participants the opportunity to present insights to senior leaders — reinforcing learning and creating organizational visibility for the work.

~13 weeks · Up to 25 participants · Virtual with optional onsite launch

Who It’s For

HighIMPACT Frontline is built for organizations that want to develop frontline supervisors and early career managers consistently — across teams, sites, and geographies.

A strong fit if:

You have a population of frontline managers who need a shared foundation of leadership skills
You want to build a common leadership language across your organization
You are promoting employees into supervisory roles and want to set them up for success
You want the peer learning and cohort community that 1:1 coaching cannot provide

You may want to explore something else if:

You need 1:1 coaching depth for individual managers — see LeaderQ™
Your leaders are mid-level or above — see Leadership Accelerator™ or Executive Coaching
You need a team development experience — see HighIMPACT Teams™

Outcomes

%

of participants stronger confidence in their ability to lead their team

%

said the program improved engagement on their team

%

average satisfaction rating

Why IMPACT Group

Coaching is at the core of everything we do.

IMPACT Group is a coaching company. We deliver 55,000+ coaching sessions annually across leadership development, workforce transition, and employee relocation, supporting your people and your organization through every moment that matters. This is what we call Talent IMPACT: one partner, one integrated approach, across the full talent lifecycle.

When you bring LeaderQ to your organization, your managers work with coaches who have spent their careers developing people. On average, our certified coaches have 15 years of experience in career and leadership coaching. We hire the best, and we retain only those whose performance meets our highest standards. Our coaches achieve an overall 98% satisfaction rating from clients.

In addition, more than 70% of IMPACT Group coaches have PhDs or other advanced degrees; 99% have managed or coached others through a merger or IPO.

55,000+

coaching sessions annually

3rd. Largest

coaching network in North America

140+

coaches across all major cities

15 Years

average coaching tenure with IMPACT Group

Ready to develop your frontline leaders?

Talk to one of our specialists. Tell us about your organization and your goals. We’ll help you figure out if LeaderQ is the right fit.

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TALK TO A SPECIALIST