A disciplined method behind every engagement.

Whether we are coaching a single executive or deploying a program across a thousand frontline managers, every engagement follows the same underlying discipline: we assess before we prescribe, we coach against what the data shows, and we measure the result. The scale and format of a program change to fit your organization. The method does not.

The Method

We do not sell a program and hope it lands. Every engagement is structured around a sequence that holds across all six of our leadership development offerings.

Assess



Coach



Measure

Before any coaching begins, we establish an accurate, evidence-based picture of where a leader or team actually stands, rather than relying on assumptions tied to title or tenure.

A dedicated coach works directly against the gap the assessment identifies. This is a sustained, personalized engagement, not a fixed curriculum applied uniformly.

Development is not considered complete until it can be demonstrated. Every engagement concludes with data showing what changed, and for whom.

How We Assess

Our assessment approach relies on established, validated instruments rather than tools designed for the occasion. We use the Birkman Method for team and behavioral development, a proprietary 360° tool for individual feedback, and structured pre- and post-program assessments within LeaderQ and our other individual coaching tracks. The specific instrument is selected based on what we need to understand. The commitment to assessing before we coach does not vary.



BIRKMAN METHOD
Team and behavioral development



PROPRIETARY 360° TOOL
Individual feedback from direct reports, peers, manager



PRE/POST ASSESSMENT
Built into LeaderQ and other 1:1 tracks

How Coaching is Delivered

Every leader we work with is matched with a dedicated coach based on fit, not availability. Our coaches average fifteen years of experience in career and leadership coaching. More than 70 percent hold PhDs or other advanced degrees, and 99 percent have personally managed or coached others through a merger or an IPO, giving them direct, first-hand familiarity with the pressures your leaders are navigating.

Our delivery model extends to more than 100 countries and 25 languages, so a leader based in Singapore receives coaching held to the same standard as one based in St. Louis.

55,000+

coaching sessions annually

3rd. Largest

coaching network in North America

140+

coaches across all major cities

15 Years

average coaching tenure with IMPACT Group

How We Measure and Report Results

An HR leader should not have to take a coaching partner’s word for whether a program was effective. Every engagement is supported by custom dashboards and reporting, built on the same assessment data that anchored the coaching itself, providing visibility into outcomes at the individual, cohort, or organization-wide level. This is what allows a leadership development investment to be reported on with the same rigor as any other business initiative.

Ready to develop your frontline leaders?

Talk to one of our specialists. Tell us about your organization and your goals. We’ll help you figure out if LeaderQ is the right fit.

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